Amazon.com Return Policy: You may return any new computer purchased from Amazon.com that is “dead on arrival,” arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test “dead on arrival” returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
Manufacturer’s warranty can be requested from customer service. Click here to make a request to customer service.
MSI Katana 15 HX 15.6” 165Hz QHD+ Gaming Laptop: Intel Core i9-14900HX, NVIDIA Geforce RTX 5070, 32GB DDR5, 1TB NVMe SSD, RGB Keyboard, Win 11 Home: Black B14WGK-016US Simplistic Design: Enjoy the latest generation of Windows 11 Home for your everyday needs. *MSI recommends Windows 11 Pro for business use. NVIDIA GeForce RTX 5070 Laptop GPU QHD+ Display: The 15.6” 165 Hz QHD+ display brings more vivid colors and pixel density for the ultimate gaming experience. Powerful Cooling: Cooler Boost 5 to ensure optimal thermal dissipation and provide the best gaming experience.
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